Across four decades in construction, Orion Homes has grown from modest beginnings to become one of Yorkshire’s largest privately owned house-builders. Orion Developments Ltd was founded by current Chairman Tim Lumb in 1978 and a year later began trading as Orion Homes. Our first site was a scheme of 11 detached houses in Kippax priced from £18,995.
“Four decades of quality house-building in Yorkshire”
During the company’s infancy in the late 70s and early 80s our operation was a world away from what it is today. It could be described as somewhat streamlined – back then, the Site Manager’s office would be tidied up every Friday evening to double up as a sales office on weekends! However, some things remain as true today as they were in 1979: our commitment to quality and service which served our first customers at Kippax and remains at the heart of our success in 2017. No matter how much the market changes, those values will always be a vital ingredient for a house-builder that believes success is not defined by sales volume alone. For us, everything stems from a strong belief in the high standard of our product.
Led by Sales & Marketing Director, Nikki Mallender, Orion Homes’ marketing operation has come a long way since those early days of sharing an office with the Site Manager. Each development now has a purpose-built Sales Information Centre providing a warm welcome to each visitor with a team of dedicated Sales Negotiators on hand to talk customers through every detail of our homes and provide guidance on how to purchase one.
Since 1979 Orion Homes have built well over 2,000 homes and a lot of thought, care and effort have gone into creating every one of them. It has also involved many skilled, committed and passionate professionals contributing at every stage. Each development starts with the design and planning. Our Technical Services Department works closely with Local Authorities to ensure that our homes match their surroundings as closely as they match the desires of our customers.
“Taking the next step to a better home”
Once the planning is finalised, it’s over to our Purchasing Team – headed by Buyer Coleen Middleton – to coordinate goods and services that enhance the overall quality of our product and the experience of our customers. From the choice of contemporary kitchens to the utility suppliers, every detail in the specification and sourcing of service providers is led by the need for quality assurance and flexible, responsive support.
Construction Director Andrew Lumb and Construction Manager David Stewart are responsible for turning our plans, designs and specifications into reality. They oversee a team of Site Managers and a network of approved craftsmen, all with a keen eye for quality to ensure that every home is built to the exacting standards which countless homeowners have come to expect from Orion Homes.
For many years Orion Homes have been able to enhance the value we can offer to customers through incentives and purchasing programmes which more than compete with anything else available on the wider market. To achieve this we are able to call on the financial expertise of our Managing Director, Chris Weston, who joined the company in 1983 and was previously our Financial Director. For customers struggling to sell their existing home, Orion Homes offer an extremely popular Part Exchange Scheme as well as an Assured Sales Scheme which provides a Guaranteed Market Value for their property on the open market.
Orion Homes has never forgotten its roots as a family business and continues to maintain an informal, friendly company culture with a hierarchy which streamlines the communication between boardroom and customer. The management team regularly visits each development, monitoring build progress and liaising with on-site sales staff to get visitor and resident feedback. As a result, our customers get their voices heard by key decision makers, who can then respond effectively to their needs and preferences, ultimately to the benefit of both parties.
After-sale support is a true measure of a house-builder’s commitment to customer satisfaction. From the very start, this has been a vital and integral part of Orion Homes’ service. We are committed to making sure that you are completely happy with your new home – before, during and after your move. Orion Homes are mindful that our responsibility to you doesn’t end on completion day.